Terms of Service

Last updated: June 7, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Framova Inc. ("Company," "we," "us," or "our"). By accessing, browsing, or using the Framova website, mobile application, and services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not use the Service.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Service. If you are under 18, you may only use the Service with the express permission and supervision of a parent or legal guardian who agrees to be bound by these Terms.

2.2 Account Creation

To access certain features of the Service, you may be required to create an account ("Account"). You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the confidentiality of your password and account credentials
• Accept responsibility for all activities that occur under your Account
• Notify us immediately of any unauthorized access or security breach
• Use the Service only for lawful purposes and in compliance with these Terms

2.3 Account Termination

We reserve the right to suspend or terminate your Account at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.

3. Service Description

3.1 Framova Platform

Framova is a cloud-based software-as-a-service (SaaS) platform that enables users to generate, create, and customize YouTube thumbnails using artificial intelligence, design tools, and a library of templates and assets ("Service").

3.2 Service Tiers

Framova offers multiple subscription tiers, each with defined features, credit allowances, and usage limits:

• Free Plan: Limited credits, basic features
• Starter ($15/month): Standard monthly credit allocation
• Creator ($39/month): Enhanced features and credits
• Pro ($99/month): Premium features, priority support, highest credit tier
• Teams ($69/month per seat): Collaboration features for small teams

Specific feature details and credit allocations are available on the pricing page and within your Account settings.

3.3 Credit System

Framova operates on a credit-based system where each AI generation, tool usage, or premium feature consumes credits. Users purchase credits separately or receive monthly allowances based on their subscription tier.

4. Intellectual Property and Content Ownership

4.1 Framova IP

All content, materials, software, code, designs, and other intellectual property related to the Framova Service ("Framova IP") are the exclusive property of Framova Inc. or its licensors. You retain no rights to Framova IP except as expressly granted in these Terms.

4.2 User-Generated Thumbnails

You retain full intellectual property rights to any thumbnails, designs, or creative works you create using the Framova Service ("User Content"). However:

• You grant Framova a non-exclusive, royalty-free, perpetual license to use, reproduce, and display User Content for the purposes of operating, improving, and marketing the Service (including in testimonials, case studies, and promotional materials)
• If User Content incorporates AI-generated elements (output from fal.ai models), the terms in Section 4.4 apply
• You are responsible for ensuring that User Content does not infringe upon third-party intellectual property rights

4.3 AI-Generated Elements

When you use Framova's AI generation features (powered by fal.ai), you are creating derivatives based on third-party AI models. The intellectual property rights for AI-generated outputs are governed as follows:

• Commercial Use: If your subscription tier permits commercial use, you may use AI-generated thumbnails commercially, subject to the acceptable use policies outlined in Section 7
• Attribution: While not legally required, we recommend attributing the AI models used (e.g., "Generated with Framova / fal.ai") as a best practice
• Model Training: You grant fal.ai the right to use non-sensitive User Content for model improvement, unless you have opted out via your Account settings
• Limitations: You may not use AI-generated content to train competing AI models or to reverse-engineer model weights

4.4 Third-Party Content

Framova may incorporate third-party stock images, fonts, icons, and design assets ("Third-Party Content"). Your rights to Third-Party Content are limited to:

• Personal, non-commercial use only (unless licensed otherwise)
• Use within the Framova Service only
• No redistribution, resale, or use outside the Service

You are solely responsible for complying with the licenses and terms of any Third-Party Content you use.

5. Subscription, Billing, and Refunds

5.1 Subscription Terms

• Automatic Renewal: Paid subscriptions are renewed automatically on a monthly basis unless cancelled
• Billing Cycle: Charges occur on the same date each month (or the last day of the month if no equivalent date exists)
• Price Changes: We may change subscription prices with 30 days' written notice. Continued use constitutes acceptance

5.2 Credits

• Expiration: Monthly credits expire 30 days after the billing period in which they are allocated. Unused credits do not carry over
• Non-Refundable: Credits are non-refundable, non-transferable, and have no cash value
• Overage Usage: If you exceed your monthly credit allocation, you will be charged overage fees at the published rate or prompted to purchase additional credits
• Pro Rata Credits: If you upgrade or downgrade mid-cycle, credits will be adjusted pro rata

5.3 Refunds and Cancellation

Detailed refund and cancellation policies are outlined in our Refund & Cancellation Policy. In summary:

• Refunds for subscription fees may be issued within 7 days of purchase if you have not used the Service
• After 7 days, refunds are not available except in cases of service unavailability or non-conformity
• Credits are never refundable under any circumstance
• You may cancel your subscription at any time via your Account settings; cancellation takes effect at the end of your current billing period

5.4 Payment Processing

Payments are processed by Stripe or other third-party payment providers. You authorize us to charge your payment method for all fees and charges incurred. You agree to:

• Keep your payment information current and accurate
• Accept responsibility for all charges incurred
• Allow us to contact you regarding failed payments

6. Prohibited Uses and Acceptable Use Policy

6.1 Content Restrictions

You agree not to create, upload, or share content using Framova that:

• Infringes copyright, trademark, privacy, publicity, or other intellectual property rights
• Contains harassment, threats, abuse, hate speech, or discrimination based on protected characteristics
• Depicts graphic violence, gore, or extreme injury
• Contains misinformation or disinformation intended to deceive or harm
• Is sexually explicit, child sexual abuse material, or exploitative
• Involves illegal activities or encourages illegal behavior
• Violates third-party terms of service (e.g., YouTube's Community Guidelines)
• Impersonates another person or entity
• Spreads malware, spyware, or other harmful code

Full details are available in our Acceptable Use Policy.

6.2 Enforcement

We reserve the right to:

• Monitor User Content for violations
• Remove violating content without notice
• Suspend or terminate your Account for repeated violations
• Report illegal activity to law enforcement

7. Limitation of Liability

7.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTY OF ANY KIND. FRAMOVA DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FRAMOVA DOES NOT WARRANT THAT:

• The Service will be uninterrupted, error-free, or secure
• Any defects will be corrected
• The Service will meet your expectations or business requirements

7.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRAMOVA SHALL NOT BE LIABLE FOR:

• Direct, indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunity
• Damages arising from unauthorized access, alteration, or deletion of data
• Any claim arising from your use of the Service

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO FRAMOVA IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100, WHICHEVER IS GREATER).

7.3 Essential Terms

The above limitations apply regardless of the form of action (contract, tort, strict liability, etc.) and even if Framova has been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Framova, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of applicable law
• User Content you create or upload
• Your infringement of third-party intellectual property rights

9. Third-Party Services and Integrations

9.1 Third-Party Providers

Framova integrates with third-party services, including:

• fal.ai: AI model provider for image generation
• Supabase: Data storage and user authentication
• Stripe: Payment processing
• YouTube: For thumbnail preview and paste-URL features

Your use of these services is subject to their respective terms of service and privacy policies. Framova is not responsible for the availability, accuracy, or security of third-party services.

9.2 Data Sharing

When you use AI generation features, certain User Content may be transmitted to fal.ai for processing. See our Privacy Policy for details on data handling and retention.

10. User Responsibilities

10.1 Lawful Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

10.2 Compliance with Platform Rules

You agree that any thumbnails created with Framova must comply with the platform they target (e.g., YouTube's Community Guidelines, brand safety standards).

10.3 Technical Requirements

You are responsible for maintaining adequate technical infrastructure (internet connection, compatible device) to access the Service. Framova is not liable for technical issues on your end.

11. Modifications to Service

Framova reserves the right to:

• Modify, suspend, or discontinue any feature of the Service with or without notice
• Impose new or revised usage limits, credit costs, or subscription pricing
• Remove features from Free or lower-tier plans

We will provide reasonable notice of material changes via email or in-app notification when possible.

12. Data Retention and Deletion

12.1 Your Account Data

We retain your Account data, User Content, and activity logs as long as your Account is active. Upon Account termination or deletion, we will:

• Delete or anonymize your personal data within 30 days (subject to legal retention obligations)
• Retain User Content in backup systems for up to 90 days for disaster recovery purposes
• May retain anonymized, aggregated data for analytics and product improvement

12.2 AI Generation History

AI generation requests and outputs are retained in your Account for retrieval and reuse. You may delete individual generations via your Account, which will remove them from your activity log.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware (or your country if outside the US), without regard to conflict of law provisions.

13.2 Informal Resolution

Before pursuing formal legal action, you agree to contact us at legal@framova.cc with a detailed description of your dispute. We will attempt to resolve the matter informally within 30 days.

13.3 Arbitration

You agree that any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by JAMS, rather than in court. Both parties waive the right to a jury trial. Arbitration may be conducted online or by phone.

13.4 Exceptions

Notwithstanding Section 13.3, either party may seek injunctive relief for intellectual property infringement or data security breaches in court without arbitration.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or prominent in-app notification. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. Your last date of review is displayed at the top of this page.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Framova Inc.
Email: legal@framova.cc
Website: https://framova.cc

IMPORTANT: These Terms are a template and must be reviewed by a qualified legal professional licensed in your jurisdiction before being deployed to users. Framova's legal status, user location, payment processing, and data handling may require modifications to comply with applicable law.